Legal
Effective Date: February 28, 2026 | Last Updated: February 28, 2026
Nousphere Inc. ("Nousphere," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites (nousphere.ai, sophiaos.ai) and use our products and services.
We may collect the following types of information:
Information you provide directly: When you create an account, subscribe to a service, contact us, or otherwise interact with our products, you may provide your name, email address, phone number, company name, billing information, and any other information you choose to submit.
Information collected automatically: When you use our websites or services, we may automatically collect device information, browser type, IP address, usage data, cookies, and similar tracking technologies.
Information from third parties: We may receive information from third-party services you connect to our platform (such as Twilio, CRM integrations, or telephony providers) as necessary to provide our services.
We use collected information to:
Our products use artificial intelligence to conduct automated voice calls and process conversations. Call recordings, transcripts, and related data are processed to deliver the service you have configured. We do not use your call data to train general-purpose AI models. Your data remains associated with your account and is used solely to provide and improve the services you have subscribed to.
We do not sell your personal information. We may share information with third-party service providers who assist in operating our platform (such as cloud hosting, payment processing, and telephony services), but only to the extent necessary to provide our services. We may also disclose information when required by law, to protect our rights, or in connection with a business transfer such as a merger or acquisition.
We retain your personal information for as long as your account is active or as needed to provide you services. Call records and transcripts are retained in accordance with your plan settings and applicable legal requirements. You may request deletion of your account and associated data by contacting us at contact@nousphere.ai.
We implement commercially reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain features.
Depending on your jurisdiction, you may have rights regarding your personal information, including the right to access, correct, delete, or port your data, and the right to opt out of certain processing activities. To exercise any of these rights, please contact us at contact@nousphere.ai.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a revised effective date. Your continued use of our services after any changes constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or our data practices, contact us at:
contact@nousphere.ai
Nousphere Inc.